Frequently Asked Question

Correct as of Niagara 4.15u5

There are 2 major gotchas with accessing VEEA hubs using the internet:

•  The FOXS port is automatically remapped to 4912, not 4911.  The application director will still report it as 4911 but it will not be accessible.  Similarly, the Platform can be found at 5012.

• WorkBench does not allow connection to reverse-proxy targets with the default setup.  You will know this is the case if you do not get a certificate approval pop-up and see this error message:

This is a red-herring, as Niagara won't have received a certificate due to a handshake failure.  Instead, we need to change a system property to allow this type of connection.

1. In file explorer, go to C:\Niagara\Niagara-4.x.x.x\defaults (default - amend as appropriate for your installation)
2. Open system.properties in a text editor (notepad will work)
3. Ctrl+F to find org.bouncycastle.jsse.client.assumeOriginalHostName (copy and paste is easiest)
4. Modify the line by removing the comment indicator (#) and change the value from false to true
5. Save and close the file
6. Restart WorkBench.  It will not load system.properties until a restart

You should now be able to connect without issue.