Frequently Asked Questions

Increase Memory of N4 Supervisor
Last Updated 4 years ago

In versions 4.0, - 4.4 of the Niagara 4 Windows Supervisor installation, the default maximum heap size setting for station is 256M, which corresponds to 256 MB. In some cases, this number is too small and the java.lang.OutOfMemoryError exception is thrown when there is insufficient space to allocate an object in the Java heap.

This Tech Tip describes how to modify the maximum heap size to a number that fits your Supervisor.
  1. Use the right-click option to open Workbench using the Run as administrator option. This gives Workbench the permissions that are required to modify the file. See Figure 1.
Figure 1, Open Workbench as Administrator:
Run As Administrator
  1. Connect to the local platform and and view the Platform Administration page. See Figure 2.
Figure 2, Platform Administration:
Platform Administration
  1. Note the location of "User Home" for the Niagara Daemon. See Figure 2.
  2. In the Nav Sidebar, find the etc/ file under the Niagara Daemon's User Home noted in the previous step. See Figure 2
  3. Use the right-click option to open the file in Text Editor, or AX Text Editor. See Figure 3.
Figure 3, Views on File:
Views on File
  1. On the line for, where you see "-Xmx256M", modify it to a custom value (see figure 8). Oracle recommends that you set it to either 1/4th of the physical memory, or 1GB - whichever is smaller ( But you may have valid reasons to use some other value. See Figure 4.
Figure 4, in AX Text Editor: in AX Text Editor
  1. Save the file. See Figure 4
  2. Restart the Supervisor station. See Figure 5
Figure 5, Application Director:
Application Director
  1. Verify the new heap.max on the Resource Monitor for the station. See Figure 6
Figure 6, Resource Monitor:
Resource Monitor

Important Notes on Version Differences:
  • 4.0: the station runs with the settings in %niagara_home%/defaults/
  • 4.1: the station runs with the settings in %niagara_USER_home%/etc/
  • 4.2: the station runs with the settings in %niagara_USER_home%/etc/ If the file does not exist, it copies the one in %niagara_home%/defaults/ when the station is started (if it exists)
  • If does not exist as described above, maximum heap is not defined and the JVM decides on the value for heap.max

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